A valid and updated card on file is required to hold all appointments. At this time all sessions require a deposit. Your deposit will be credited towards your service. Full payment is due at the time of service. Please complete and submit our required medical intake form after you’ve scheduled an appointment.

Payments can be made in the form of all valid cards. We do not accept Cash App, Zelle, or any other transfer apps. We do not accept cash unless it’s for gratuity for your service provider. There are no refunds or exchanges on any products, packages, or services. All sales are final. You may reschedule at any time.

Some massage appointments require a text request. This means after your provider has completed the service, our office will call or text you to collect the unpaid balance. At that time, you can tip your provider or do it through cash directly. 

Tipping your service provider is not required but greatly appreciated. Tipping can be done at any time with a valid card or cash directly to your service provider. Standard industry gratuity percentages can range from 15-25% of the service. 

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. You will receive several appointment reminders via text and email before your appointment.

If you cancel (or reschedule) your appointment less than 24 hours before it is scheduled to take place, you will be subject to a penalty of 50% of the total cost of the service, with no exceptions.

If you cancel on multiple occasions or are a no-call no-show, we reserve the right to ban you as a client or require a paid-in-full deposit for future appointments. 

To avoid a cancellation fee, you can cancel/reschedule by using the Contact Us form on the website to send an emailed message of cancellation or by going to the customer panel and canceling your appointment there.

We reserve the right to charge 100% in the case that we can’t reach you or you are a no-call no-show.
Please be advised that our staff reserves the right to leave the session, charge the full cost of service, and ban you as a client if we feel threatened or unsafe during your service session.

Clients who arrive more than 10 minutes late will receive an abbreviated session. For example, if you schedule an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session, including consultation, changing, and set up time. 

Additional guests including children and pets are not allowed to accompany you in the treatment room.

We take safety very seriously. Our top priority has always been to bring an unparalleled safe experience of healing and relaxation to our clients, and our resolve is stronger now than ever before. We follow and implement recommendations set by the Texas Department of Health and The CDC. Please complete and submit our required medical intake form after you’ve scheduled an appointment.

  • Wear masks that cover our mouth and nose at all times during services.
  • Always wipe all equipment such as tables, lotion bottles, and machines with disinfectant after every single session. 
  • Take your temperature at appointments if clients feel unwell. 
  • Always wash hands and sanitize before and after sessions. 
  • Will offer you the option to pay for your treatment and gratuity online ahead of time for a touchless transaction. 
  • No employee will work if they feel unwell.
  • Wear masks that cover your mouth and nose at times you are feeling unwell during your session. 
  • Fill out the online intake form at home before your session to limit contact with staff devices. 
  • Fill out the COVID-19 waiver presented in the online intake form at home before the session, to limit contact. 
  • Pay for sessions with the card on file or in full ahead of time online to limit contact. 
  • Do not bring other people into the treatment area. 
  • Always reschedule your appointment 24 hours in advance if you feel unwell. 

A valid card on file is required to hold all appointments. At this time all services require a 50% deposit at the time you book your session. All other services are to be paid in full. Your deposit will be credited towards your service. Full payment is due at the time of service. Please complete and submit your intake form before your scheduled appointment. Payments can be made in the form of all valid cards. We do not accept Cash App, Zelle, or any other transfer apps. We do not accept any cash unless it’s for gratuity for your service provider. There are no refunds or exchanges on any products, packages, or services. All sales are final.

Please complete and submit our required medical intake form after you’ve scheduled your appointment.

If you are currently under medical supervision for conditions such as high blood pressure, low blood pressure, diabetes, liver or kidney dysfunction, it is recommended that you consult your physician before booking any of our sessions. Treatments are not advised for pregnant women.

Ask your insurance provider if they cover “manual therapy” or “lymphatic drainage”. Our office will provide insurance billing forms so that you may be reimbursed by your insurance provider for MLD services.

Package Terms and Conditions:

  • By booking an appointment I agree to these terms I understand that Packages are non-refundable after purchase. Agreeing to these terms I understand it’s my sole responsibility to schedule my appointments and use my prepaid sessions before they expire.
  • By booking an appointment I agree that All prepaid appointments expire at the time stated or after 4 months of purchase if not listed.
  • By booking an appointment, I confirm that I understand the cancellation and no-show policy: No-show appointments and same-day cancellations will result in losing a session of your prepaid package.
  • By booking an appointment, I confirm that I understand that I cannot text to cancel or reschedule. I must call the office more than 24 hours in advance to avoid losing a session in my package. In case no one answers I will leave a time-stamped message more than 24 hours before my scheduled service.

I understand that Gift cards are only applicable for our “Massage Therapy” services. I understand that once I purchase a gift card it’s my responsibility to book an appointment to use my gift card. I understand that all gift card purchases expire after 6 months of purchase. I understand that my gift card purchase is virtual and will be sent to my email.

Please allow 4-5 business days for processing and 7-14 business days for shipping. All orders can be returned if they are not tampered with within 14 days of delivery of the product. If you have questions about orders please email tjones@everydayherbsmhw.com and we will contact you in a timely fashion. 

Houston, Texas